Maintenance Coach
A digital solution to optimize and secure maintenance operations
Features
a mobile application that improves the expertise and autonomy of maintenance workers
DIAGNOSIS & REPAIR
- Support for maintenance operations
- Access interactive tutorials (test trees, tutorials)
- View maintenance procedures with photos and videos
- Use checklists to track maintenance actions and record results
MANAGEMENT OF THE MATERIAL PARK
- Identify your items using RFID technology, QR codes or by manual entry.
- Obtain information on your items (status, industrial data, history)
- Maintain up-to-date information on your fleet (dashboards)
- Receive notifications and alerts (status, preventive maintenance steps)
CONFIGURATION MANAGEMENT
- Manage the assembly and disassembly of elements of a system or configuration (URL/URA levels).
- Review the applied configuration and verify compliance with the applicable configuration
- Perform a configuration review
- Perform configuration audits and generate reports
SERVICE REQUESTS
- Send a service request to your service center (repair, spare part, technical fact, technical assistance, etc.)
- Request remote assistance
- Get real-time feedback on your requests
REMOTE ASSISTANCE
- Bringing THALES expertise closer to the systems
- Real-time sharing of audio, video and addition of augmented reality components
- Secure connection between an operator and a remote expert
EQUIPMENT CONNECTION
- Interfacing with equipment via SNMP protocol to retrieve HUMS data and perform maintenance actions (recalibration of time and driver, software update)
- Implementation on the SYNAPS range of software radios
Customer benefits
Secure solution
From "Unprotected" to "Restricted Distribution"
Modular solution
Services and features can be activated on demand
User-centered (UI)
Our UX designer is there to help you
Disconnected mode
Continue using our services without an internet connection
Customizable hosting
Thales TrustNest, R-TDP or On-premises platform
Easy experimentation
Request access to our Sandbox
Overview
Demonstration
Our Statistics
200
Users10K
RFID encoded20K
Managed equipment30
ProjectsAvailable packs
Pack
Maintenance
Basic
- Interactive tutorials (test trees, tutorials)
- Maintenance procedures
- Documentation in PDF format
- RFID identification and maintenance history
Pack
Maintenance
Autonomy
- Pack Maintenance Basic
- Unity Pack (service requests)
- Execution of customized checklists
- RFID Tagger (RFID commissioning)
Pack
Maintenance
Expert
- Pack Maintenance Autonomy
- Configuration recovery
- Configuration audit
- Provision of an IBM Maximo CMMS
Testimonials
With Maintenance Coach, I have considerably reduced the time it takes to repair my equipment and I have also improved the versatility of the staff in my team.
Première connexion - FR 
MC Admin 
MC Studio 
Room Citadel Maintenance Coach